Coordenador de Pós Vendas
Glovo
São Paulo, Brasil
há 9 dias

The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market.

How are we doing this? By paying attention to small details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivers their products in less than 60 mins.

As an Account Manager, you will be a key role in the Glovo Partner Operations team.

YOU WILL

  • Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-
  • marketing efforts to drive awareness and activation, and ensure operational excellence

  • Onboard new partners on our platform by providing them all the necessary tools and information to start working
  • Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM. Track and reporting of performance metrics.
  • Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
  • Get feedback from our partners and translate it into product, marketing and operations improvement
  • Leadership of the team Partnership Accounts
  • REQUIREMENTS

  • Minimum 3 years of experience in Account Management and / or Business Consultant, preferably in ecommerce, food-hospitality or on-
  • demand delivery industry

  • Problem solver, perfect written and spoken communication
  • Customer obsession
  • Proactive, organized, and obsessed with details
  • BENEFITS

  • Competitive salary negotiable based on experience
  • A generous invitation to our employee phantom shares program
  • The opportunity to change the world and see how everyone uses the product you build
  • Work in an international, dynamic and passionate environment with a great company culture
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