Mid-Level QA Agent
Virtualmind
Paraná, Paraná, BR
há 5 dias
source : WHATJOBS

Please apply with a resume in English*

We are Virtualmind, an awesome team of engineers who are ready to ramp up any top-notch company's projects! Our aim? To always be one step ahead.

We are looking for a talented Mid Level QA Agent to join our team working with the world's largest independent AI company, based in the US.

They operate at the intersection of customer experience and AI two of today's most innovative and dynamic industries. Their vision?

To accelerate a transition from today's frustrating and uninspired customer service experiences into amazing conversational engagements, allowing customers to communicate in their own words and on their channel of choice, to accomplish tasks, all without having to go through an agent! With their conversational AI engine, customers benefit from dramatically improved customer experience and increased customer engagement, while also saving significant and demonstrable operational expenses.

You will be responsible for testing voice and web applications from beginning to end prior to release to clients and for understanding application specifications and developing and executing test plans to verify compliance to specifications and quality standards, providing project plan inputs, and supporting client testing as required.

Are you up for the challenge? Join us!

Do you have what it takes?

2+ years of relevant experience.

English and Spanish speaker mandatory

Team player with strong written and oral communication skills.

Ability to successfully communicate with distributed development and test teams.

Experience developing or testing software

Voice application software QA experience (nice to have).

Experience with Python and shell scripting and comfortable working in a UNIX / Linux environment (nice to have).

Have the ability to read the application code and determine bugs by performing white box testing (nice to have).

Understanding of Agile development methodologies (nice to have).

With us, you will have the opportunity to :

Develop your career alongside an awesome team of LATAM's top engineers.

Work in a place that combines innovation, development, and well-being, all at the same time!

Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!

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