Knowledge Base Manager
QuintoAndar
São Paulo, State of São Paulo, Brazil
há 2 dias

Description

QuintoAndar is a technology company that enables a seamless rental experience from discovery to closing. Through the intensive use of technology and design, we are redesigning the entire rental process, from one end to the other, to allow the kind of customer experience that we wish for ourselves.

As a result, we are creating a new business model that is unique in the whole world and that will revolutionize the real estate industry.

Technology and design are core components of our DNA. Our team works very very hard, with cutting edge technology and design practices, to invent web and mobile tools that are first of their kinds in the whole world.

At QuintoAndar you will :

  • Work with a top-notch team that uses the best practices and best tools.
  • Learn a lot.
  • Be part of a high-impact project that will affect many people's lives.
  • Have autonomy to make decisions with no endless meetings or bikeshedding.
  • Work in an informal environment and horizontal hierarchy.
  • Knowledge Base Manager at QuintoAndar :

    QuintoAndar is a technology company that enables a seamless rental experience from discovery to closing. Through the intensive use of technology and design, we are reinventing the entire rental process, from one end to the other, to allow the kind of customer experience that we wish for ourselves.

    As a result, we are creating a new business model that is unique in the whole world and that will revolutionize the real estate industry.

    Your role is to help our Design, Product and Engineering teams on organizing, updating and analyzing the knowledge those teams create and need on their everyday projects and routines towards making rental easy and cool.

    Key responsibilities for the Knowledge Base Manager :

  • Design, implement and continuously improve the knowledge base for Product, Engineering and Design teams
  • Create consistent knowledge capturing and updating processes, share best practices and work on improvements to knowledge base
  • Make indexable, properly linked, easily accessible knowledge management frameworks and processes
  • Identify and solve knowledge management gaps and improvement opportunities
  • Train QuintoAndar employees for knowledge base proper use
  • Create onboarding tutorials for members of Product, Engineering and Design teams in the knowledge base
  • Implement open source control libraries in the source code deploys
  • Create a software license control mechanism for the entire company
  • Language and location

    We are a Portuguese speaking company. This is written in English because 1) we value diversity and thus welcome foreign candidates, and 2) if you are Brazilian you need to be fluent in English in order to learn the most from the rest of the world.

    Our office is in Sao Paulo, at Av Paulista, near 'metrô Consolação'.

    Requirements

  • Process-oriented skills (and desirable experience with BPMN)
  • Accuracy and concern for details
  • Strong organization skills
  • Good scripting (software script production)
  • Experience in tech companies with multidisciplinary Product teams
  • Domain of data binding tools, such as SQL databases and spreadsheets
  • Problem-solving orientation
  • Strong leadership skills
  • Experience with stakeholders interaction and articulation
  • Benefits

    Working here is cool AND you get the following :

  • Competitive salary package
  • Meal allowance ("ticket refeição and / or ticket alimentação")
  • Fuel or public transportation allowance
  • Good health plan
  • Dental plan
  • Life insurance
  • Children Allowance (Daycare)
  • Subsidy to sports practicing (Gympass)
  • This position offers relocation package for people who would have to move to Sao Paulo
  • Free beer every Friday
  • Very fun, collaborative, and fast-paced work environment - full of smart and ambitious people (know more in ).
  • Important : Our recruitment process starts at the application form! If you really wish be a part of our team, endeavor to do well at this stage of the process.

    We analyze all the candidates individually. Yes, we do read all applications and we’ll reply even to those who won't follow the process.

    We are a company that values diversity and inclusion. All our current openings are to people with disabilities. If you are PWD and want to join us, register your CV in our resume database for future positions by .

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