Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and / or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.
Booking.com Porto Alegre Prestação de Serviços LTDA , one of the support companies in Brazil, is looking for an Account Manager in our Porto Alegre office.
B. Responsible :
Visit the important hotels in the region;
Support Booking.com BV’s-strategy for hotel availability and supply within the region;
Promote the Booking.com BV brand name and its online reservation services to hotels;
Responsible for area coverage;
Inform hotels and advise on allotment, availability and supply;
Rate checks and competitor checks;
Liaison person for hotels to contact when they have questions;
Providing hotels with information and advice by mail and email, including follow-ups;
Follow up on cancellations and evaluations;
Accompany and train hotels on how to use Booking.com’s extranet and rates & availability system;
Support hotels with regards to Booking.com’s system;
Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
Check statistics in the control room and follow up.
You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV.
3 years of experience in a relevant account management function;
Good command of English (speaker and writer) and Portuguese
Pro-active, sense of responsibility, friendly and can work independently;
Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
Great face-to-face and telephone communication skills;
Team player, motivated and enjoys to work in e-travel and hospitality;
We are a performance-based company that offers career advancement and lucrative compensation, including bonus and stock potential.
We also offer what is called the Booking Deal with competitive benefits.
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