Sr Infrastructure Analyst
NTT Ltd.
Brasilia, Brazil
há 6 dias

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things.

We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.

At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

Want to be a part of our team?The TS Implementation Engineer (L4) / Technical Lead is involved in highly complex environments for installation, configuration and fault management.

They provide technical support to NTT (Ltd) clients. This includes remotely supporting clients within Service Level Agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management.

They are also required to provide technical leadership to the team supporting client installations. "Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions.

Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users.

Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution.

Provides feedback based on client experiences to product and professional services teams for product and process improvements.

  • May work directly with clients on-site or provide installation support remotely." Working at NTT - Experiência com projetos de Implementação de DataCenter, Routing e Switching, implantação do Nexus;
  • Sólidos conhecimentos em protocolos de roteamento; - Ter CCNP R&S ou CCNP DC; - Diferencial ter experiência com Cisco ACI - Residir ou ter total disponibilidade para mudança para Brasília- DF What will make you a good fit for the role?
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