Senior Business Operations Manager, Sales Operations, Inc.
São Paulo, São Paulo
há 4 dias
source : Jooble

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Senior Business Operations Manager, Sales Operations

Are you interested in working with Sales leadership on operations and business financial analysis? Do you find it interesting to work with customer financial modeling, reporting, forecasting, data quality and operations support?

We at Amazon Web Services (AWS) are hiring within our Public Sector (PS) organization for a pivotal Business Operations Manager (BOM) role.

You will have significant impact, working with a sales director and related leaders on business orchestration, best practices, and AWS growth.

Our team is also dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

As a BOM, you will lead formalization of the financial and business reporting for AWS Brazil PS. You will establish dashboards, operational metrics, and reports to manage the rapid growth of AWS PS business.

You will also be responsible for driving business activities such as monthly and quarterly business reviews, pipeline reviews, opportunity management and other periodic reporting and metrics.

The BOM collaborates with sales managers to evaluate and forecast attainment against quotas, plus supports business execution regarding commission and quota plans, territory definitions, account movements, and reporting and insights for sales leadership.

The BOM will think strategically, act tactically, and display strong analytical and critical thinking skills. You will have strong working relationships, organizational skills, and ability to establish structure / control.

You are able to communicate well across geographies and stakeholder types (technical or non-technical).

Key responsibilities include :

  • Managing PS financial reporting and analysis for a business vertical, ensuring timeliness, completeness and accuracy of reporting
  • Developing metrics and reports to manage sales pipeline, billed revenue and quota attainment
  • Leading development of forecast models / methodologies, owning quantitative analysis of sales team performance
  • Developing performance dashboards that encompass key metrics
  • Authoring narratives and leading the creation of quarterly business reviews
  • Making recommendations and supporting the evolution, integration, and implementation of business intelligence and CRM tools
  • Leading territory planning, account segmentation & quota development
  • Managing local planning process and running operational cadence : quarterly and monthly business reviews, 2x2s, operational planning, offsite strategy workshops, et al.
  • Managing headcount tracking and management
  • Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional lives is crucial to your happiness and success at Amazon, so we aren’t focused on how many hours you spend at work or online.

    Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life.


  • 7+ years of experience in finance, business management or sales operations, in medium to large global sales organization
  • 5+ years of experience with development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting and forecasting
  • 2+ years of experience using BI tools, CRM and software
  • 3+ Years of Salesforce experience
  • 4-year university / college degree; in lieu of a degree, we will consider additional years of work experience
  • Fluency in English and Portuguese

  • Technical knowledge of Tableau, to ensure high quality on reporting and automation; ability to create ad hoc analysis and complex dashboards
  • Proficient Excel skills, to develop complex ad hoc reports, including pivots, macros and report automation
  • Strong verbal and written communication skills, as well as the ability to work effectively across internal and external organizations
  • Experience with recurring-revenue business models; ability to predict and forecast business behavior based on statistical rules and linear regression mathematical models
  • Experience in the IT industry, with specific knowledge about cloud and IT trends; clear understanding of AWS leverage to drive digital transformation
  • Experience working within a high-growth technology company
  • Familiarity with PS and knowledge of government acquisitions, along with applicable mandates and policies that govern the process
  • MBA, with concentration in business or finance
  • Self-motivated, active multi-tasker with a great sense of urgency and follow-through
  • Ability to conduct sophisticated and creative analyses of complex data and translate the results into actionable deliverables, messages, and presentations
  • Able to operate successfully in a lean, fast-paced organization that can scale quickly
  • Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a business
  • Proficiency in Spanish
  • Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.

    We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.

    Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

    Amazon is committed to providing accommodations at all stages through recruitment and employment in accordance with applicable human rights and accommodation legislation.

    If contacted for an employment opportunity, advise Human Resources if you require accommodation, including in order to apply for a position.

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    Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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