This role, Senior Functional Analyst- SAP ECC Account to Report, resides in the ITS Global Service Delivery organization, which is responsible for Ball business applications globally.
This role has responsibility for projects, business as usual and operational support. Business Process acumen and the ability to translate business requirements into ITS specifications , solution design and configuration for SAP Account to Report for SAP S / 4 is key.
This is an operational and delivery position requiring an understanding of the overall Ball Business and Business Process .
Ability to translate Business demand requirements into ITS specifications, solution design, and complete configuration for implementation.
The functional analyst role is responsible for adherence to global strategic platform guidelines.
Responsible for impact analysis of process improvement efforts; provides leadership in the implementation and execution of technology solutions to complex business problems.
Defines cross-system solutions which map to re-engineered business processes.
Provide planning, estimates, application development, documentation, and support leadership using technology best practices.
Works closely with other ITS resources, business stakeholders, and third-parties ensure solutions support business requirements and capabilities.
This role has an obligation to fully understand the Demand and Change Management Processes, associated SLA’s and ITS Standard operating procedures.
To produce complete and meaningful High Level Estimates (HLE’s) based on demand requests .
Participates as a key contributor in the design and development of complex applications and projects and is the expert in the technology selected.
Accountable to drive and ensure deliverables are complete based on defined timelines .
Responsible for detailed specifications, derives estimates, and assigns component development tasks to the onshore / offshore development teams.
Responsible for knowledge transfer to ITS operations.
Responsible for participating on operational readiness review , Disaster Recovery & Business continuity
To ensure ongoing support of deployed solutions is handled in the correct manner from both a Business and Ball ITS perspective, therefore minimizing Business impact
Provide functional escalation support for ITS operations.
Qualifications & Experience
Experience in ERP configuration, support or ITS operations
Bachelor’s degree required - Computer Science, MIS or equivalent
Strong knowledge of Software Development Lifecycle (SDLC).
Experience in Source Systems Analysis, Business Rules Validation, Performance Tuning and High Volume Data Loads.
Strong analytical skills and ability to resolve problems are desired.
Must be familiar with a project’s complete life cycle implementation of at least 1 to 2 projects.
A desire to work within a fast-paced, collaborative, and team-based support environment
Excellent communications skills to include fluency in English - both written and verbal
Ability to work as part of a team or independently
ITIL experience at least to foundation level desirable
MS Office, MS Outlook, MS Visio and MS Project
Experience in Global ITS operations environment is key.