Territory Manager , Sao Paulo
Intuit Inc
Sao Paulo
há 8 horas

Responsibilities

  • Develop, implement and execute a sales strategy including specific stages and actions for pursuing, closing and maintaining large accounting firms on adoption of QuickBooks.
  • This includes creation of a Territory Plan for each BDM. The sales strategy includes helping accountants develop their own strategy for the Cloud utilizing Intuit products and the ProAdvisor Program

  • Ensure an awesome customer experience from original contact, through the sales process, onboarding and implementation and maintenance
  • Leverage customer and industry data from multiple sources (in and out of Intuit) in establishing and maintaining the strategy
  • Establish, monitor and report operational metrics needed to ensure success. Ensure team is delivering on metrics and taking corrective actions when applicable
  • Identify key skill sets needed for success and provide team with feedback and coaching to master the skills. Recruit, coach, retain and performance manage the team against these key skill sets
  • Maintain a high quality opportunity pipeline with accurate data on firms, volume potential, sales cycle stage and next actions.
  • Pipeline must provide confidence the team can exceed annual goals. Performance manage personnel not achieving goals

  • Establish and execute on Territory Business Reviews (TBRs) setting strategy and measuring progress for each sales territory
  • Establish and execute on formal Business Reviews with all Business Development Managers customers at least twice per year reporting progress with senior customer executives, establishing agreed upon go forward plans
  • Observe BDMs performing their craft on regular basis. Provide formal feedback, coaching and action plans on opportunity areas.
  • Execute monthly formal reviews with all sales people identifying and acting on personal and professional development areas

  • Partner with functional areas across Intuit (Product Management, Customer Support, Marketing, Sales Operations, etc.) to implement and execute on a communication process to report key defect and enhancement opportunities that will improve the customer experience and increase sales.
  • Demonstrate boundary-less leadership in your collaboration

    Qualifications

  • Strategic thinker
  • Written and verbal communication skills
  • Observations, feedback and coaching
  • Customer empathy and customer experience
  • Problem solver
  • Presentation skills senior executives (customer and internal)
  • Collaborative work across cross functional units
  • Enterprise Sales Experience
  • Special consideration given to bilingual Portuguese / English communication skills (written & spoken)
  • Imagine a career where your creative inspiration can fuel BIG innovation. Year-over-year, Intuit has been recognized as a best employer and is consistently ranked on Fortune's "100 Best Companies To Work For" and Fortune World's "Most Admired Software Companies" lists.

    Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.

    Intuit is expanding its social, mobile, and global footprint with a full suite of products and services that are revolutionizing the industry.

    Utilizing design for delight and lean startup methodologies, our entrepreneurial employees have brought more than 250 innovations to market from QuickBooks® and TurboTax®, to GoPayment, Mint.

    com, big data, cloud (SaaS, PaaS) and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.

    Discover what it's like to be part of a team that rewards taking risks and trying new things. It's time to love what you do!

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