Partnership Specialist - Parcerias
TEN
São Paulo, State of São Paulo, BR
há 21 horas

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Description

We want to drive and develop partnerships to deliver unique benefits, offer, events and experiences for our corporate clients and concierge members globally.

We want this part of our service to be commercially driving revenue across the business.

Your role as Partnership Manager will be driving growth in our partnerships across various industries, identifying relevant brands and retailers, negotiating the best rates, offers and events.

You will take full accountability for your partnerships ensuring you deliver on all client and member requirements focussing on driving increased engagement online and offline, ensuring the business has excellent knowledge of your partnerships, as well as identifying other revenue opportunities such as commission.

Your enthusiasm to secure great offers, events or benefits will ensure we’re consistently adding value to our core service offering.

You will always be up to date with current market trends and what competitors are delivering, ensuring our members are receiving unique, exciting partnerships which are best in market.

You must be eager to develop your knowledge based on where Ten is growing or where corporate clients require.

You will always be thinking ahead, being innovative and creative with identifying new ideas and suppliers ensuring that you are playing an active part in developing our Global Offers & Events Strategy.

Main responsibilities :

To take full accountability for the partnerships and contracts you secure; ensuring offers are better than or best in market, events are unique and compelling and where it’s right to secure commission agreements

  • To maintain relationships with partners during an offer or event period to ensure we are nurturing an ongoing sustainable relationship for future growth;
  • repeating successful partners

  • To monitor performance of partnered suppliers and ensure they are delivering a consistently high-quality service; driving improvements to member satisfaction / NPS and efficiencies
  • Monitor redemption, data analytics and demand of a brand or service to ensure it’s resonating with the member base. Based on this continued understanding make improvements to the team strategy by client and region;
  • ensuring we have offers or events in place which are driving engagement, acquisition, loyalty and revenue

  • Work closely with Content and Marketing department ensuring all offers and events have maximum exposure to members
  • To be continuously aware of competitors and what they are delivering to ensure we are always one step ahead in the market
  • To ensure you are fully aware of all best practice and are consistently adhering to these
  • To have a holistic strategy for approaching partners; ensuring we have a consistent sourcing approach and methodology
  • Requirements

    Experience in procuring products, events, benefits and offers, contract management and negotiationrequired

  • Broad working knowledge of key brands and partners regionally across various lifestyle industries
  • retail, wellness, ticketing, travel). Existing contacts and a global knowledge of industries preferred.

  • Ability to initiate and lead on new business initiatives and proposal; ensuring these are aligned with the
  • team’s key objectives

  • Can demonstrate experience of working within a customer-lead industry and strives to continuously
  • deliver excellent customer service

  • Must be fluent (speaking and writing) in English. Level C1. Multilingual skills desired especially
  • knowledge of Portuguese and / or Spanish.

    Benefits

    Fuel, meal, ticket voucher

    Medical and dental insurance

    Working holidays program

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