Junior Technical Consultant (Belo Horizonte)
Hyland Software, Inc
Brazil, Remote
há 17 horas


A Trainee Junior Associate Technical Consultant is responsible for participating in the design and implementation of Company Enterprise Content Management (ECM) software solutions for customers.

This individual is able to do some basic installations on his / her own.


  • Participate in discovery meetings with key customer stakeholders to determine functional requirements for the implementation of their software solution
  • Generate a written report documenting requirements for building the solution, with direct oversight from team members
  • Participate in the presentation of documentation on solution requirements to key customer stakeholders for validation and approval
  • Apply basic software and technical knowledge to the design of a solution
  • Implement solution based on the documented requirements; implementation could involve installing new, upgrading existing, or a consulting assessment of, ECM and other product software modules
  • Conduct on-site training of customer users and of customer appointed software system administrators
  • Support customer testing initiatives; troubleshoot and resolve operational issues
  • Migrate solution into production environment; support customer throughout
  • Qualifications

  • Bachelor’s degree in related field, such as Management Information Systems or Computer Science
  • Experience working with Windows OS
  • Solid collaboration skills, applied successfully within team as well as with other areas
  • Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
  • Able to thrive in a fast paced, deadline driven environment
  • Self-motivated with the ability to complete projects in a timely manner
  • Up to 80% travel time required
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
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