Customer Experience Designer
Swiss Re
Sao Paulo, São Paulo, BR
há 4 dias

About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer.

We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide.

We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Swiss Re Corporate Solutions offers a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?

  • Only Resumes in English will be reviewed*
  • About the team

    The International Business team was established to build business platform and end to end ecosystem for international insurance programs, that enables insurance brokers and carriers to manage and deliver structured and compliant international and cross-border programs from a single online platform, bringing simplicity and efficiency to our clients and intermediaries through innovative use of data and technology.

    Customers will experience products and a customer journey that is innovative, consistent, easier to understand and reliable.

    A strong team is being built to achieve this ambitious technology and data driven business goals.

    About the role

    As UX / UI designer you'll combine design thinking techniques, your extensive experience in User Experience design, networking skills and business domain know how to design super-intuitive and visually appealing applications.

    Your responsibilities include :

    You work closely with the Product Manager to understand the problems, use design thinking techniques to draw user journeys and empathize with our customers on their journey.

    You are responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, wireframes and prototypes.

    Together with the squad you find innovative solutions to solve the customer's problems. You work closely with the developers to evaluate the technical feasibility.

    You embrace our client-centric culture and seek our customers' valuable feedback and input.

    In short, you will be responsible to amaze customers by the simplicity and intuitiveness of our solutions.

    About you

    Are you eager to disrupt the insurance industry with us and make an impact? Do you wish to have your talent recognised and rewarded?

    Then join our internal start-up squad and find an encouraging environment in which we aspire to make CorSo's dream come true!

  • You have a BA / BS degree in Design (interaction, graphic, visual communications, product, industrial, etc.), Human-Computer Interaction or Computer Science or equivalent practical experience
  • You're quick to gain trust of people, make them feel comfortable in sharing their candid feedback.
  • You use Design Thinking methods intuitively
  • Expertise in standard UX / UI software such as Sketch, InVision, Mindnode, Principle, Framer and Invision Studio is a must.
  • Basic HTML5, CSS3, and JavaScript skills are a plus.
  • A Track-record of intuitive app design
  • Excellent communication, people management skills and efficiency when working with senior management and key external clients is important
  • You have strong analytical skills, and take on problems in a structured way, joining your own creative ideas and those of others.
  • You can do this on an abstract level and engage in details to make sure ideas are realistic and pragmatic

  • An understanding of P&C primary insurance is a plus
  • Proficient in English
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