Sales Tech Admin
Cloudbeds
Recife, Pernambuco, Brazil
há 4 dias
source : Appcast
  • ATTENTION : PLEASE SEND YOUR CV IN ENGLISH. PORTUGUESE CVs WILL NOT BE CONSIDERED!*
  • Cloudbeds is the hospitality industry's fastest-growing technology provider for hotels, hostels, vacation rentals, and hotel groups.

    Our award-winning Cloudbeds Hospitality Platform is currently helping a growing clientele of 22,000+ properties in 157 countries to increase revenue, streamline operations, and deliver memorable guest experiences.

    Behind the Cloudbeds platform is a growing team of 500+ employees distributed across 40+ countries speaking 30+ languages.

    From data architects to UX designers, integrations managers to payments experts, former hotel managers to former OTA executives, our team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.

    From the beginning, we've believed that our people are our greatest asset, so we've founded the company as #RemoteFirst, #RemoteAlways with shared that allow our team to thrive. This means we :

  • Hire the best people wherever they're located;
  • Emphasize the value of results over hours put in;
  • Provide flexibility in working hours and locations;
  • Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
  • Offer open vacation policies, free LinkedIn Learning, and other benefits that promote well-being and professional development.
  • Together we're on a mission to power every property in the world and to do that, we need to find the best talent in the world.

    That's why we're on the search for a superstar Sales Tech Admin.

    As a Sales Tech Admin, you will support the performance of Cloudbeds Sales Stack.

    A Sales Tech Admin works with the Sales Ops Team and has duties related to administering the Sales Technology Stack. This role will play a key role in the daily maintenance and improvement of these systems which are critical to the growth and success of the sales team.

    This role will also serve as the main point of contact for users who require support and will be able to maintain and prioritize the established case management system.

    Location : Remote - Brazil

    What You Will Do :

  • Ensuring optimal performance of the complete sales stack systems (Outreach, Chilipiper, Dialpad, etc.)
  • Management of user access and permissions across the sales tech stack
  • 1st line of defense when it comes to troubleshooting day-to-day issues with the tech stack
  • Respond to issues or questions from users throughout the organization, resolve technical and functional support issues and provide training material on new features and functionality
  • Perform daily reviews of user and system errors, correcting or escalating as appropriate
  • Define and develop key sales support systems / processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives
  • Documenting processes, including error reports and changes to field history tables
  • You’ll Succeed With :

  • Salesforce product knowledge and a minimum of 6 months of hands-on administration experience with Sales Cloud
  • Ability to translate business needs into technical requirements while utilizing proven project management methodologies
  • Expert knowledge of sales productivity tools such as Outreach, Chilipiper, Dialpad, etc.
  • The position requires exceptional people skills with the ability to effectively interact and work with diverse personalities
  • Experience with Process documentation and training
  • Our company culture supports flexible working schedules with an open Paid Time Away policy and allows all team members to travel and work remotely with great people.

    If you think you have the skills and passion, we’ll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!

    FOR BRAZIL ONLY :

  • This opportunity is a Full-time registered position ( CTL ), including flexible benefits as required by Brazilian Labor Laws.
  • More information will be given during the recruitment process.

  • Opportunity to travel and work remotely, following local company policy
  • Flexible working schedules
  • Personal and professional development for individual growth
  • Standard working hours would be up to 44 hours per week as stated by local labor law
  • Company Awards to Check Out!

  • Fastest Growing Companies Inc. 500 (2018 & 2019)
  • Best Places to Work Inc Magazine (2017 & 2018)
  • Best Places to Work HotelTechReport (2018, 2019, 2020, 2021)
  • Best Property Management System HotelTechReport (2021, 2022)
  • Best Hotel Management Software HotelTechReport (2022)
  • Start-Ups to Watch Forbes (2018)
  • Best Startup Employers Forbes (2020, 2022)
  • Technology Fast 500 Deloitte (2019, 2020, 2021)
  • Top 100 North America Red Herring (2020)
  • Connect MIP Award (Technology)
  • Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

    Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations.

    If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions please contact our HR team by phone at 858-201-7832 or via email at .

    To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited.

    Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location.

    Cloudbeds is not responsible for any fees related to unsolicited resumes / applications.

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