Banquet Manager
FRHI
Rio de Janeiro, Brazil
há 9 dias

Summary of Responsibilities :

Reporting to the F&B Director, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Lead and manage the Banquet team in all aspects of the department and ensure service standards are followed
  • Address guest concerns and react quickly and professionally
  • Train Supervisors in the absence of a trainer
  • Balance operational, administrative and Colleague needs
  • Conduct regularly scheduled departmental meetings
  • Work closely with the Culinary and Stewarding team to ensure all banquetmeeting requirements are in place
  • Work with the Conference Services & Catering department to ensure that revenues and guest satisfaction levels are maximized
  • Manage the departmental budget
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
  • Qualifications :

  • Previous leadership experience in food & beverage required
  • Computer literate in Microsoft Window applications required
  • University / College degree in a related discipline preferred
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Mandatory to be fluent with English and Portuguese Language Spanish is desirable
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