Head of Client Solution Team
TikTok
Sao Paulo
há 1 dia

Responsibilities- Manage and grow post-sale client relationships with advertisers of all sizes; - Coordinate with ad ops, product and R&D teams etc.

  • internally to ensure a smooth and successful campaign execution; - Work with internal teams to guide inventory allocation;
  • Monitor and analyze ad campaigns, and proactively take initiative to improve results; - Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign;
  • Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings;
  • Share marketplace feedback and guide our advertising strategy; - Support and work with the sales team on pre-sale research and pitch;
  • Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team.
  • Qualifications- More than 7 to 10 years of experience in account management / client services roles in digital marketing biddable network experience a plus;
  • Experience managing branding advertisers with a deep understanding of their challenges; - Ability to analyze data and identify insights to assess campaign performance;
  • Proactive attitude with excellent project management, organizational, and analytical skills; - Experience diagnosing and solving technical problems with product and engineering teams is a big plus;
  • Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders;
  • Experience using Excel or Google Sheets; - High attention to detail and very organized; - Self-starter, a fast learner who has critical thinking; - Have a passion for TikTok.
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