ID Finance is an international fintech holding, one of most technologically advanced and fast-growing companies in the online lending market The Operations Supervisor will have the opportunity to work closely with the Country Manager, Risk and Technology Team to seek to maximize credit operation.
You are the right person for this role / position if :
Desirable Experience in Credit Analysis or Running a Credit Area
Mandatory Experience as Operation Supervisor (Call Center, Credit Team or other);
Be really good in interpersonal relationships
Bachelor’s degree from an accredited university with a degree in Finance, Business, Economics or Engineering
Mandatory Advanced English for communication with our team from abroad
Being able to peek inside data sets and take creative approaches to problems using that insight
Desirable Knowledge in SQL Languages (Oracle and / or SQL Server)
Knowledge in Excel / Power Point
The Supervisor will :
Develop analyzes and reports for better visualization of results and adequacy of strategies;
Observe and analyze indicators, always aiming at the optimization of human and technological resources;
Generate reports on performance, productivity, profitability, measurement of impacts of operator actions;
Monitor daily KPI’ from department, taking immediate action when necessary and positioning the operational managers;
We're building an amazing team and are constantly on the lookout for like-minded and motivated individuals to join our fast paced yet fun to work with-environment and contribute to our mission to improve financial inclusion and change the lives of Brazilians consumers.
Enjoyed it? Yes?! Come join us and create a better tomorrow!