1.Familiar with e-com business B2C & B2B ,you are overall responsible for import and export Last mile operation for the assigned critical market-place
2.Familiar with last mile operation, and its compliance policy for the assigned area / countries, Set up KPI for customs clearance in your assigned market-place and able to continuously improve KPI , continuous drive down delivery performance and operation cost.
Manage exceptional challenges on time and build up long-term resolution.
3.Overall responsible for two-way communication with government and regulation parties, able to effectively interpret government regulation into actionable follow up for Cainiao , meanwhile able to strike for a win-win solutions by persuade / negotiate with government ,on behalf of Cainiao best interest,
4.Operation Partner / supplier contract management and supplier life-cycle management
1.Minimum of 5 years working experience in cross boarder e-com platform / company
2.Working experience in government / customs preferred
3.Result oriented and be able to work under pressure.
4.Resilient , Able to learn and deliver result in fast-pace / details-oriented working environment
5.Must Fluent in English & Chinese, Spanish or Portuguese is a plus