Pax Operations | Porto Alegre
99
Porto Alegre, Brazil
há 2 dias

About DiDi Didi Chuxing ( DiDi ) is the world’s leading mobile transportation platform. The company offers a full range of app-based transportation services for 550 million users across Asia, Latin America and Australia, including Taxi, Express, Premier, Luxe, Bus, Designated Driving, Enterprise Solutions, Bike Sharing, E-bike Sharing, Automobile Solutions and food delivery.

Tens of millions of drivers who find flexible work opportunities on the DiDi platform provide 10 billion passenger trips a year.

DiDi is committed to collaborating with policymakers, the taxi industry, the automobile industry and communities to solve the world’s transportation, environmental and employment challenges with localized smart transportation innovations by leveraging its AI capabilities.

By continuously improving user experience and creating social value, DiDi strives to build a safe, inclusive and sustainable mobile transportation ecosystem for cities of future.

For more information, please visit : About 99 In the street, at work, by Taxi or Pop, as a driver or passenger, we are the starting point for thousands of people every day and we also want to be part of their professional path.

99's mission is to revolutionize urban mobility and transform the lives of people. We are a Brazilian startup founded in 2012 and five years later became the first Brazilian unicorn (startups that are valued at one billion dollars).

Now, 99 is part of Didi Chuxing, the world's largest application-driven transport platform. Diversity goes beyond ethnic, physical, sexual, sensory and gender differences! Our goal is to cultivate an inclusive environment by focusing on high performance and valuing diversity in our work environment.

We respect and value the differences! Come and be part of a diverse environment where your ideas and opinions will always be heard.

Inclusion and diversity are in our recruitment principles. This position is open to application for people with disabilities (PCD) About the job This is a critical role as you will be in charge of continually improving the passenger experience through greater driver availability while minimizing costs and streamlining processes associated with the supply side of our business.

This data-driven role calls for a combination of analytical thinking and interpersonal ability to oversee relationships with a very valuable part of our business : our drivers and passenger.

You will work with data to monitor driver behavior and ensure efficiency through asset utilization, product improvement and supply-chain management.

This role is ultimately responsible for making sure we have drivers and passengers on the road, where we need them, and when we need them, at all times.

Your responsibilities

  • Analytics. Use passenger / driver data to understand users behavior and drive the improvements in our relationship with our users base, aiming remarkable experience and engaging more Passengers with our platform.
  • Innovation : to be extremely active in chasing opportunities and to be propositional in new campaigns together with related peers, combining Demand, Supply and Marketing views in new approaches to our users base.
  • Develop & Optimize Processes. Take big picture ideas and break them into actionable steps with progressive timelines for completion.
  • Product Improvement. Diligently search for bugs or new features which could improve a seamless driver and passenger experience.
  • Passenger / Driver Support. Lead the day-to-day issues of thousands of drivers and passengers on our system.
  • Be resourceful and scrappy. Take ownership of 99's growth in your cities and do everything you can to support and enhance the quality of our services.
  • The successful applicant

  • Bachelor's degree in Economics, Finance, Statistics, Engineering or similar field.
  • Strategy Consulting, Accounting, or Banking background with previous experience using data to lead and support business decisions.
  • Excellent excel skills and basic SQL needed. Some Python skills preferred.
  • Experience overseeing market research and segmentation, and developing targeted customer acquisition and engagement strategies is helpful.
  • Demonstrated record of positively owning and leading initiatives and projects at your organization.
  • Ability to take initiative in a constantly-changing work environment and adopt a generalist do-what-it-takes mindset. Startup ""I bust my ass because I love it"" approach.
  • Advanced level of English. Spanish a plus.
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