Application Consultant

Mambu

Sao Paulo

há 3 dias

What you'll be working on :

Work as part of a team to implement & support the Mambu platform with digital lenders, startups, microfinance organizations and new business units of traditional banks

Gather business requirements (product settings, workflows, accounting rules, etc) from our customers and translate these into configuration and setup of the Mambu system

Provide training to our customers on the Mambu platform and new feature releases

Provide ongoing support and Q&A to existing customers and their users

Be an active part of shaping Mambu's culture as a company

What you need to have :

3+ years of experience working with consumer or business lending and deposits products and operations by having worked in the banking or FinTech industry

A consultative mindset of listening, understanding and anticipating customer needs.

Excellent written and verbal communication skills

Enthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problems

Bilingual (English and Spanish)

Bachelors Degree in Business, Finance or Accounting

Desired characteristics :

Experience working with banking systems

Additional written or spoken languages

Strong project and time management skills

Trilingual (English, Spanish and Portuguese)

Why Mambu?

Mambu has over 200 live deployments, helping to revolutionize financial services in more than 55 countries globally, and we're just getting started.

Our clients include FinTech innovators, traditional banks, business and consumer lenders as well as P2P platforms who are all looking to grow and scale.

We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.

Mambu proactively takes the initiative to improve the industry for the better.

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