Application Consultant
Mambu
Sao Paulo
há 3 dias

What you'll be working on :

  • Work as part of a team to implement & support the Mambu platform with digital lenders, startups, microfinance organizations and new business units of traditional banks
  • Gather business requirements (product settings, workflows, accounting rules, etc) from our customers and translate these into configuration and setup of the Mambu system
  • Provide training to our customers on the Mambu platform and new feature releases
  • Provide ongoing support and Q&A to existing customers and their users
  • Be an active part of shaping Mambu's culture as a company
  • What you need to have :

  • 3+ years of experience working with consumer or business lending and deposits products and operations by having worked in the banking or FinTech industry
  • A consultative mindset of listening, understanding and anticipating customer needs.
  • Excellent written and verbal communication skills
  • Enthusiasm and passion to work in a team or independently, handling conflict resolution, and time management as well as solving problems
  • Bilingual (English and Spanish)
  • Bachelors Degree in Business, Finance or Accounting
  • Desired characteristics :

  • Experience working with banking systems
  • Additional written or spoken languages
  • Strong project and time management skills
  • Trilingual (English, Spanish and Portuguese)
  • Why Mambu?

  • Mambu has over 200 live deployments, helping to revolutionize financial services in more than 55 countries globally, and we're just getting started.
  • Our clients include FinTech innovators, traditional banks, business and consumer lenders as well as P2P platforms who are all looking to grow and scale.
  • We understand nothing ensures our customers' success more than a happy team, so Mambu is built on a culture of trust and a sense of ownership in everything we do.
  • Mambu proactively takes the initiative to improve the industry for the better.
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