Program Support Associate
Amazon
Sao Paulo, Sao Paulo, BRA
há 1 dia

Amazon is an equal opportunity employer and hires qualified individuals regardless of gender, race, sexual orientation, religion, nationality, age or disability.

Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s Brazil Marketplace team! We are looking for a talented Program Support Associate to support Marketplace operations and expansion in Brazil.

You will be responsible for ensuring a world class Seller experience in one of Amazon’s fastest growing and highest impact initiatives.

You will work with internal areas such as ax, legal, Operations, Transportation, procurement teams and a variety of internal and external partners to ensure the smooth growth of the .

The right candidate will possess a strong bias for action to proactively pursue program objectives. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.

Your responsibilities include :

  • Deliver results through extensive cross functional integration with multiple amazon internal teams
  • Coordinating with Sellers and internal teams to address program requirements
  • Creating and updating SOPs as the program evolves
  • track the seller and performance on a day to day basis
  • Deep dive on issues and come up with solutions
  • Partner with key stakeholders like operations, transportation, and legal to solve issues and ramp up program
  • Strong commitment towards goals and outcomes and to ensure Customer Experience metrics are maintained
  • Ability to write SQL queries and drive data analysis independently
  • BS or Master's degree in Business
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