LATAM Communications and Engagement Leader, Amazon Benefits
Sao Paulo, BR
há 4 dias

The Employee Communications and Engagement team within Amazon Benefits enables Amazon’s diverse workforce to engage effectively and effortlessly with health, wellness, and financial programs designed to support their overall well-being.

To deliver on this mission, we’re seeking an experienced internal communications manager to develop and implement high-impact communication strategies that drive employee engagement with benefits programs.

As the Communications and Engagement Manager for Amazon Benefits in LATAM, you’ll be responsible for ensuring employees across Latin America have the information they need to make informed choices about the country-specific benefits programs available to them.

This entails collaborating with program owners to develop a deep understanding of our benefits programs and then distilling that knowledge into crisp, user-friendly communications that are easy for employees to consume and understand.

You’ll also own determining a multi-channel strategy to effectively reach a distributed and largely mobile workforce, which will include selecting from a variety of existing communications channels as well as introducing new channels when appropriate.

This role requires a communications professional with a proven track record of implementing multi-touch communication strategies.

You are an excellent writer and editor with a talent for translating complex concepts into clear, concise, and user-friendly content and communications.

You will have experience writing and producing communications across a range of onsite and offsite channels. You are self-motivated, proactive, and resourceful.

You thrive in a fast-paced environment, effectively managing multiple projects and deadlines while maintaining an unwavering attention to detail and high standards.

This role requires an individual with strong judgement, a collaborative working style, and the skills to engage and build consensus with functional leaders at all levels.

This position can be based in Sao Paulo, BR or Mexico City, MX.

Responsibilities :

  • Build and execute communication strategies that ensure Amazon employees have the information they need to take advantage of their benefits and make informed choices to improve their well-being.
  • Manage an annual communications editorial calendar that aligns with key regional benefits milestones (e.g., enrollment windows) and global wellness campaigns.
  • Write compelling copy for key audiences across a variety of mediums, including email, digital, video, graphic, and visual communications.
  • Demonstrate strong copy editing skills, including rewriting, optimizing, and editing messaging and content developed by other stakeholders.
  • Ensure all benefits content for LATAM is factually accurate, grammatically correct, and adheres to our internal communication tenets and brand voice.
  • Work with creative agencies and benefit vendors to design, develop, and execute print collateral, mailers, and digital campaigns.
  • Provide oversight for benefit vendor communications (if applicable), adapting the content as needed to adhere to Amazon’s brand, voice, and quality standards.
  • Execute a channel strategy that delivers the right information, to the right audiences, through the right channels.
  • Understand and respond to testing metrics and performance data to define, adjust, and influence the direction of content and communications.
  • Stay current on communication best practices and make recommendations on ways to improve our communications initiatives.
  • Manage a regional communications budget.
  • Future periodic business travel may be required.
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