Support Specialist IT
AB Volvo
há 11 dias

Position Description

The Support Specialist IT job carries out user support, identifies defects and proposes changes. Also provides support to the business in using applications and services and contributes to maintaining and operating our end user and onsite services.

Main Responsibilities

  • Incident & Problem management
  • Request management
  • Change management
  • Projects implementation
  • Professional Requirements

  • Fluent in Portuguese and English
  • Good knowledge in support users in factory environment
  • Experience in MS-Windows and Network support
  • Ability to develop automation script and basic web development
  • Knowledge about IoT, Industry 4.0
  • Understanding of PLC technology
  • Education

  • College degree level graduation in IT related courses
  • CISCO and Microsoft certificates are appreciated
  • About us

    The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

    Volvo Group IT manages the Group’s overall IT strategies and plans and has the end-to-end responsibility for all development, delivery, support of IT solution and services for the Volvo Group.

    We are more than 6000 people based in 36 countries working in a completely global organization. We are a team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead.

    We make our customers win.

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