End User Partner - Specialist (Freight)
Solvay
Curitiba, Brazil
há 6 dias

General Information

Solvay is a science company whose technologies bring benefits to many aspects of daily life. With more than 24,100 employees in 64 countries, Solvay bonds people, ideas and elements to reinvent progress.

The Group seeks to create sustainable shared value for all, notably through its Solvay One Planet plan crafted around three pillars : protecting the climate, preserving resources and fostering better life.

The Group’s innovative solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices, health care applications, water and air purification systems.

Founded in 1863, Solvay today ranks among the world’s top three companies for the vast majority of its activities and delivered net sales of €10.

2 billion in 2019. Solvay is listed on Euronext Brussels (SOLB) and Paris and in the United States, where its shares (SOLVY) are traded through a Level I ADR program.

Solvay Busines Services (SBS) is the global organization supporting internal and external growth by integrating the major end-to-end administrative processes as well as the information services of the Solvay Group, through three strategic objectives : strategic agility and customer centricity, service excellence and talents and innovation.

Job Overview and Responsibilities

  • Deliver effective processing of freight payments in conjunction with our 3rd party freight payment system (currently CASS).
  • To drive user performance & compliance related to the freight processes including increasing freight payment accuracy and reducing rejections.
  • Implement new processes, tools, and best practices in collaboration with stakeholders including Purchasing, Carriers, and the Business Units.
  • To propose improvement opportunities to the Freight Team Leader and the End User Partner Manager
  • Assist in the daily processing of invoice rejections
  • Resolve payment issues by coordinating communication with carriers and users.
  • Identify and solve systemic invoicing problems.
  • Education and Experience

  • Bachelor's Degree in business, logistics or supply chain is required.
  • At least two years of experience in Logistics (preferably Truck, Rail, or Import / Export) is desired.
  • Skills

  • Proactive and effective communicator
  • Advanced MS Excel and / or Intermediate MS Access (or equivalent database skills) required.
  • Experience in SAP mandatory
  • Demonstrated customer and result orientation
  • Good listening skills and proven experience in problem resolution
  • Demonstrated analytical skills
  • Knowledge of IT tools & systems
  • Strong communication and collaboration skills
  • Strong ability to drive quantifiable and sustainable improvement.
  • Proven ability to analyze process defects and build corrective plans of actions
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