JOB PURPOSECareer Level : SpecialistBusiness area : Corporate FunctionsSkill Track : Content / Knowledge ManagementContent / Knowledge Management will work with a team of individuals who are knowledgeable of content and knowledge maintenance with a balanced mix of Operations, Infra, Technology and other functional services in Accenture, build and enhance content in alignment with Accenture sales strategy and provide related knowledge and quality reviews of content hosted on our portals and repositories which can be effectively used in opportunity related and non-opportunity requests.
The following are some of the key responsibilities of the role : Operations : + Management of day to day operations including staffing (capacity management), volume management & tracking and job assignment.
Process & Quality : + Conduct, document and carry out robust quality review process across content support requests deliverable as well as the maintenance of content management tool standard assets.
Ensuring the content asset leads meet their agreed quality and timeline for audit cycles as per the agreed content maintenance calendar schedule.
Strategy : + Active engagement with our users and stakeholder so new updates can be identified to contribute into content management tool.
Why us?Imagine being part of a team that helps transform leading organizations and communities around the world!At Accenture, we put innovation at the heart of everything we do.
With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets, and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual, and Integrity.
Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too, we offer careers that provide unparalleled opportunities for career growth and job satisfaction.
People in the Corporate Functions career track contribute to the running of Accenture as a high-performance business through specialization within a specific functional area and grow into internally focused roles by deepening their skills and / or developing new skills within an internal functional area.
Join us!+ Bachelor's degree+ Proficient (written and verbal) in English + 6-8 years experience in content management + Excellent project management skills + Excellent Analytical and Excel skills + Good understanding of Content creation requirements and driving content collection, tagging, classification of content + Knowledge of various Content Management tools.
Good understanding of Proposal management and build, + Must understand IT outsourcing landscape