WFM Reporting
Concentrix
Sao Paulo
há 6 dias
  • Primarily responsible to generate performance reports and provide input and recommendation on reporting, and analysis based on performance trends.
  • Required to follow the planned data collection, including the types of data and time of data to be captured.
  • Implement reporting changes within the scope of assigned responsibilities for both internal and external clients.
  • Delivery of all designated reporting activities as detailed in Service Menu to agreed timelines and quality both internally and externally.
  • Automate reports to reduce inefficiencies by designing macros.
  • Good English proficiency (written and conversational).
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