Job Description Summary
We are Alexander Mann Solutions and we’re passionate about helping companies and individuals fulfill their potential through talent acquisition and management.
Today, over 4,000 of our talent acquisition and management experts are partnering with our blue-chip clients across multiple sectors and in more than 90 countries.
Delivering a distinctive blend of outsourcing and consulting services, our unrivalled experience, capability and thought leadership helps our clients attract, engage and retain the talent they need for business success.
Alexander Mann Solutions is currently seeking a Recruitment Administrator to support our Oil & Gas client in Rio de Janeiro, Brazil.
Accountabilities range from :
Managing and update all applicant tracking systems involved on the accounts (Including but not limited to; checking off approval matrix and closing off as last approver)
Managing various ad-hoc administration activities to support the effective running of the recruitment process.
Managing inbound and outbound helpdesk calls; taking ownership for each query to resolve it within agreed SLA s
Updating the applicant tracking system as and when required
Completing daily, weekly, monthly and quarterly reports as required
Build and maintain strong working relationships between all parties, ensuring that they are continually appraised and updated on the relevant processes.
Proactively manage the customers’ needs and expectations by working directly with the client, internal business areas and third party suppliers.
Management of day to day queries ensuring all are dealt with in an effective and timely manner and escalated where necessary.
Work to the service levels agreed with the client
Support the rest of the team on an on-going basis and working as part of the team to achieve targets and goals
Provide administrative support in other areas and work on ad hoc client projects as required
Assist delivery teams with the induction activities of providing support in the provision of documentation and the scheduling / arrangement of venues
Proficient in a number of HR & IT Databases
Manage high level and detailed Excel spread sheets
Provide process improvements when necessary
At least 2 years of experience in a Recruitment Administration role
Strong working knowledge of Microsoft packages such as Outlook, Word and Excel
Excellent communication skills and a good phone manner
Office experience with a busy and challenging administration, support role or customer services environment
Experience of working with recruitment systems (i.e. ATS) and maintaining a high level of data integrity
Bilingual : Portuguese / English