As a Field Application Scientist (FAS) for Thermo Fisher Scientific’s Transplant Diagnostics (TDX) division, the candidate will be responsible for supporting TDX’s annual initiatives and priorities through key activities that center around facilitation of field-based product demonstrations, product training, and product troubleshooting.
The candidate will be required to gain a deep understanding of, and practical familiarity with, key product lines. The FAS candidate will make routine use of this product line knowledge when working closely with TDX’s end-users and channel partners around the world.
Further use of TDX product line knowledge and application will be instrumental in the development and subsequent execution of worldwide technical workshops, to drive the TDX division’s long history of providing continued education in the field of Transplantation / HLA.
Key Responsibilities :
FAS colleagues, TDX R&D staff and / or Product Owners in advance of product commercialization
Other Job Requirements :
A Bachelor’s degree, or greater, from an accredited higher learning institution in the Biological or Chemical Sciences.
At least five (5) years of experience working in an HLA Laboratory or related HLA experience is preferable.
If no HLA experience, at least eight (8) years of experience in a customer-facing role within a scientific field.
Knowledge of :
Direct experience and knowledge of TDX’s Antibody Detection and / or Molecular Typing products is preferable.
Strong knowledge and comfort with Microsoft Office Suite, specifically Word, Excel, and PowerPoint.
Ability to :
Past demonstrated success and comfort with creation and facilitation of technical programs and curriculums to both small and large audiences strongly preferred.
Schedule and complete customer or channel partner visits on short notice to provide urgent product assistance.
Take complex subjects and communicate the subject clearly and effectively to an audience of differing levels of familiarity.
Effectively able to multi-task responsibilities and activities, and adapt to sudden changes in expectations and job needs.
Exercise independent discretion and judgment in execution of duties and decisions.
Effectively communicate, both orally and in writing, to management, customers, and third parties.
Communicate effectively in English, both written and verbal. (Ability to speak additional languages would be an advantage, but not required.)
Working Conditions / Physical Requirements :
This position requires the candidate to be comfortable with and effective in working out of a home-based office. Frequent domestic and international travel (50-75%), mostly via commercial aircraft, is required to visit customers, TDX Customer Service Centers, and TDX Headquarters.
Occasional lifting of office and / or laboratory equipment up to 50 lbs.