ID Finance is an international fintech holding, one of most technologically advanced and fast-growing companies in the online lending market The Credit Recovery Specialist will have the opportunity to work closely with the technology team to seek to maximize credit recovery.
You are the right person for this role / position if :
Experience of at least one year in Collection Planning
Be really good in interpersonal relationships
Graduation complete or in progress IT, Systems Analysis and Development, Information Systems.
Advanced English for communication with our team from outside
Analytical thinking and problem solving in a creative way;
Knowledge in SQL Languages (Oracle and SQL Server)
Knowledge in Excel / Power Point
To have acted in the construction of segmentations and rules of collection;
Knowledge in Test, homologation and implantation of new suppliers of mass actions;
The Credit Recovery Specialist will :
Define, execute and measure credit recovery strategies (SMS / URA / E-mail / WhatsApp / Social Networks / Mail Merge / E-mail / mail);
Develop analyzes and reports for better visualization of results and adequacy of strategies;
Predict, analyze, size and develop dialing strategies;
Observe and analyze indicators, always aiming at the optimization of human and technological resources;
Generate reports on performance, productivity, profitability, measurement of impacts of collection actions;
Acting directly in the architecture, development and monitoring of strategies for client portfolios;
Monitor daily KPI’ from collections, taking immediate action when necessary and positioning the operational managers;
We're building an amazing team and are constantly on the lookout for like-minded and motivated individuals to join our fast paced yet fun to work with-
environment and contribute to our mission to improve financial inclusion and change the lives of Brazilians consumers. Enjoyed it?
Yes?! Come join us and create a better tomorrow!