Position Description :
Motorola Mobility is one of the world’s fastest growing smartphone providers,creating groundbreaking, affordable, high-quality products designed and builtwith the global customer in mind.
And it’s our people who make this allhappen. We are thinkers, risk-takers and problem solvers, working together toconstantly challenge the status quo.
If you share our commitment to ingenuity,creativity and innovation, we want you to help us define our world oftomorrow. Explore the opportunities and apply today.
Position based in Jaguariuna Sao Paulo Brazil.
Role & Team Description
Coordinate parts forecasting & Order Fulfilment activity for LAS region.
Ensure parts availability within regional material hubs by preparingpurchase orders to obtain parts, follow up with team of buyers to gaindelivery commitments on open purchase orders and proactively identifyingpotential shortages and initiating actions to resolve these.
Plans for and release work orders to meet requirements for repair centerorders,
Maintain day-to-day inventory levels at Hub and 3rd party repair center andmeeting key inventory management metrics including cost, part availability,inventory turns, total inventory value and customer satisfaction through ontime delivery.
Manage entire product life cycle (product introduction through LTB and E&O)
Monitor and provide analysis on vendor performance to ensure on time supplychain
Responsible for establishing best in class logistics procedures thatefficiently address Motorola SLA s and warranty cost.
Responsible to manage post sales reverse logistics providers as Customsbrokers, transportation and logistics companies, recycling vendors, HUB s andwarehouses.
Responsible for overall logistics providers management, including day today operational processes, operational KPI s and cost assurance accordingcorporate goals.
Establishes productive working relationships within Service Organization tocontinuously improve overall Service KPI s.
Scope Of Responsibilities :
Bringing value-added support to new product introduction on post sales aswell as managing the new product parts activities.
This role includes working directly with other functions including : Regional and Global Planning & Purchasing, Engineering and Operation.
Coordinate and drive involved teams forward whilst liaising with all teamto ensure KPI’s , repair date and financial targets are met.
Generate reports as required for Project and Management meetings.
Revision control of information supplied and maintenance of post salesBills of Materials.
Meet key inventory management metrics including cost, part availability,inventory turns, and total inventory value and customer satisfaction throughon time delivery.
Determines areas of improvement on internal processes to adapt to marketrequirements and customer demands.
Position Requirements :
Bachelor’s degree, preferably in Engineering or Business Administration;
Must have strong proven experience of, project management, inventorymanagement, service parts planning in consumer electronics or related fields
Inventory forecasting ability
Experience of sourcing and managing spare parts materials
Experience with a Vendor operated network of repair centers
Ability to interact at multiple levels within organization and undertakecustomer facing interactions
Strong experience on logistics operations.
Hands on knowledge of Excel and strong knowledge of basic statisticsanalysis
Must be proactive and prove negotiation skills
Ability to handle multiple tasks in a fact paced dynamic technologicalenvironment
Proven track record in customer facing situations addressing regionalsupport engagement.
Must be fluent in Portuguese and English. Fluency Spanish is differential.
SAP MM knowledge.
We are an Equal Opportunity Employer and do not discriminate against anyemployee or applicant for employment because of race, color, sex, age,religion, sexual orientation, gender identity, status as a veteran, and basisof disability or any federal, state, or local protected class.