About NCR NCR Corporation (NYSE : NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences.
With its software, hardware, and portfolio of services, NCR enables nearly 700 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business.
NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Atlanta, Georgia, with nearly 30,000 employees and does business in 180 countries.
TITLE : LATAM Payroll Manager LOCATION : São Paulo, Brazil POSITION SUMMARY You will be responsible for the overall management of the Caribbean Latin America (CLA) payroll department responsible for paying 1500 employees in five countries.
Managing a team of two local employees and four virtual employees, this includes the effective end-to-end management of the production cycle for payroll, which includes multiple payroll vendors.
The successful candidate will have a passion for excellent customer service, a desire to achieve the perfect payroll , proven leadership / management skills, and deep experience with the payroll systems.
KEY AREAS OF RESPONSIBILITY Directly and indirectly manage all day to day payroll production issues and problems. Maintain a support structure within the department to ensure employee inquiries are responded to and resolved within agreed-
upon service levels. Identify areas of functional or system improvement and implementing procedures to generate department / processing efficiencies.
Develop and implement metrics to ensure a high degree of accuracy and customer service are achieved and maintained. Monitor and make recommendations for improving, and scaling production operation activities to ensure efficient, high quality and timely processing for our employees.
Develop and implement the appropriate payroll operations policies and controls as well as ensure all internal controls and processes are incompliance with NCR policies, and state and federal regulation.
Develop and manage the department staff to perform the bi-weekly payroll production with minimal errors and maximum efficiency.
Work closely with the IT organization to prioritize and implement system enhancements and break / fixes Provide guidance for acquisition integrations and other medium / large scale projects.
Develop payroll staff that is can provide problem-solving capabilities for their areas of expertise with minimal support from the Payroll Operations Manager.
Create, review and distribute various payroll reports to support financial projections, audits, or compliance issues. Manage the operations of NCR's payroll and time tracking systems.
Manage the maintenance / updates of the payroll and time tracking systems Manage the ad-hoc (non-complex) reporting function using Workday reporting tools to meet the requirements of company management and staff.
Apply quality improvement techniques to create environment of continuous quality improvement. Measure employee satisfaction, conduct root cause analysis for performance issues and implement solutions.
EEO Statement Integrated into our shared values is NCR’s commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people. NCR does not discriminate in employment based on sex, age, race, color, creed, religion, national origin, disability, sexual orientation, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies : NCR only accepts resumes from agencies on the NCR preferred supplier list.
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